Privacy Policy
Privacy Policy
This policy describes how Sunset Coast Windows (“we”) handles information submitted on sunsetcoastwindows.com. The phone number and email published on the site are placeholders until the owner replaces them.
Information you give us
When you request an estimate, place an order, book a measurement, or send a note, we collect the details you type: name, email, phone, address, ZIP, project notes, window selections, sizes, and the estimated price. We also store whether you checked the SMS consent box.
How we use it
We use this information to prepare your estimate, confirm an order or a visit, and reply to you. We do not sell your personal information. We do not collect payment card numbers. Online payment is not connected.
SMS / text messages
If you check the consent box, you agree to receive text messages from Sunset Coast Windows at the mobile number you provide. Messages are about your estimate, order, or appointment — for example a follow-up, a reminder, or a scheduling change.
- Message frequency varies based on your project.
- Message and data rates may apply.
- Reply STOP to opt out. Reply HELP for help, or contact us at the phone number or email on this website.
- Consent is not a condition of purchase. You can ask for an estimate by phone or email instead.
- Carriers are not liable for delayed or undelivered messages.
We keep a record of your consent with the form submission. If you opt out, we will not send further marketing or reminder texts, aside from a single confirmation of the opt-out if the messaging provider sends one.
Where submissions are stored
Submissions are received by our site. If a private file store is connected, a copy is saved there for the owner. A copy may also be forwarded to a webhook the owner configures, so it can land in their own tools. Those copies include the information you submitted.
How long we keep it
We keep estimate and order records long enough to complete the work and to meet ordinary bookkeeping needs, then delete or de-identify them. You can ask us to delete a request by emailing the address published on the contact page.
Cookies
The estimator remembers your in-progress cart in this browser’s session storage so a refresh does not wipe it. That data stays on your device until you close the session or clear it.
Contact
Sunset Coast Windows, greater Los Angeles. Phone (213) 555-0148 (placeholder). Email estimates@sunsetcoastwindows.com (placeholder).